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Spam is only one email issue that robs us of our productivity! - Here is a recent question from a client on email and the solution to save you time!!

QUESTION FROM CLIENT: A few of our customers have started using read receipts and they are jamming up the outboxes causing all other messages in the outbox to not send until we delete the read receipts from the outbox.

We are seeing the issue on all our computers using outlook 2000, and outlook 2002. Any ideas of what setting we need to change to take care of this?

Are you tired of dealing with read receipts?

Me too... do this and you'll never have to worry with them again.

Everybody in my office uses read receipts.

A read receipt is a message that goes back to the original sender that confirms that the receiver has read the email. It annoys the crap out of me. Why can't Janet just ask me if I received his email the next time I see him at the water cooler?

Anyway, these receipts have been around forever...

If you always deny or always send these receipts, then just tell Outlook to do it for you.

1. Open Outlook
2. Click Tools menu
3. Click Options
4. Click the Email Options button under the Preferences tab
5. Select Tracking Options
6. Select Always, Never, or Ask Me under the section titled "Use this option to decide how to respond to requests for read receipts" at the bottom of the dialog box.
7. Click OK until you are out of the Options dial

Good luck in the path to productivity!